Effective Date: 11 July 2025
At polihudgaa.uk, we strive to offer a smooth and satisfying experience to our users. However, due to the nature of digital content and instant access, we maintain a strict no-refund policy on all purchases.
Once a payment is successfully made for any membership tier (Gold, Silver, Platinum, or Diamond), it is final and non-refundable.
This includes:
We are not responsible for mistaken or accidental payments made by the user. Please review your plan and payment details before completing any transaction.
If you are charged more than once for the same membership or transaction due to a technical error, please contact us within 48 hours of payment. We will verify and provide a refund only for the duplicate amount.
If a user leaves a paid group or membership channel and wishes to rejoin, they may need to pay a rejoin fee. This fee is also non-refundable, even if the user decides not to continue later.
If you face a genuine technical issue accessing your paid content, you must:
We will assist you in restoring access. Refunds will not be issued for content already accessible or viewed.
We strictly monitor for fraudulent chargebacks. Any such attempt may result in:
For refund-related queries or duplicate payment disputes, contact:
Please include:
Note: Submitting a refund request does not guarantee a refund. All decisions are subject to verification and are at the sole discretion of polihudgaa.uk.