Privacy Policy

Effective Date: 11 July 2025

At polihudgaa.uk, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

a. User-Provided Information

We may collect the following:

• Name or username
• Email address
• Phone number (if required for support or verification)
• UPI payment details (only transaction IDs, not full bank details)
• Content you upload or interact with
• Feedback, comments, or messages

b. Automatically Collected Information

When you use the site, we may collect:

• IP address and device type
• Browser and system data
• Pages visited and time spent
• Cookies and session data

2. How We Use Your Information

We use your information to:

• Deliver our services and content
• Manage user accounts and memberships
• Process payments and verify transactions
• Provide support and respond to inquiries
• Send updates, alerts, or promotions (optional)
• Detect and prevent fraud or abuse

3. Payment Security

We use third-party payment providers (e.g., UPI apps or gateways). We do not store your full payment information such as bank account or UPI PIN. Only limited data (like transaction ID or UTR) is used to confirm your membership manually.

4. Data Sharing

We do not sell your personal data to third parties.

We may share your information:

• With trusted partners who help operate our platform (under strict confidentiality)
• When required by law or to protect rights, safety, or to prevent fraud

5. Cookies

Cookies are small files stored on your device to improve your experience. They help:

• Keep you logged in
• Remember preferences
• Track traffic and usage for analytics

You can control or block cookies via your browser settings.

6. Content Creator Data

If you're a content creator:

• We may store your submitted content and associated metadata
• You retain rights to your content, but you grant us a license to distribute and monetize it
• We keep creator details confidential and only use them for internal purposes (payment, verification, etc.)

7. Data Retention

We retain user and transaction data as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

You can request account deletion by emailing [email protected]

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion
• Opt-out of marketing communication
• Withdraw consent at any time

To exercise these rights, contact us at: [email protected]

9. Children’s Privacy

Our services are intended for adults (18+ only). We do not knowingly collect data from children. If you believe a minor has submitted data, contact us immediately.

10. Policy Changes

We may update this Privacy Policy. You will be notified of major changes on the site or via email. Continued use means you agree to the new terms.

11. Contact Us

For questions or concerns about this policy, email:

[email protected]